I’m in the middle of a UPS claim for a “missing package”. Even though it isn’t my fault. However, both UPS and the USPS consider the opening of a package to be acceptance of delivery, even if you never signed for it. The most common of these reasons is entering in an incorrect zip code. Let me reiterate, I was home when the driver stated he delivered it. Delivery change options for receivers, before a delivery attempt. I ordered a package and it delivered by amazon and shows a piicture of the package but it is on the wrong porch not mine. Nov 05, 2013 . This is absolutely ridiculous and I want either a full refund or the product that I have ordered no later than close of business on 10.04.17.+ The customer is responsible for the accuracy of all information contained on shipping documents and all fees as a result of address corrections. On the day of its delivery date, i got a status that it was forwarded. I opened a claim through UPS and they determined that the package was delivered to the wrong address (Ave not Street) and that they were unable to recover the item. Call them at 1–800-PICK-UPS. For example, you can sometimes pay to schedule a precise package delivery time with UPS or FedEx, but you can always keep tabs on incoming packages for free. When you track a package before the first delivery attempt, UPS My Choice ® members see options to change the delivery for eligible shipments. I had to call UPS about my package and they told me they put it under investigation since it hasn’t been scanned in over 24 hours. If the zip code is incorrect, the whole address is incorrect. UPS - Delivered package to old address, when the new address was clearly on the package. I have done this in the past and have had packages given to me that were incorrectly delivered. The first time I let it go but to deliver my package to an address that is not even on the package two times within a week is ridiculous. I tried to report it to amazon but there is no way I could find to report it. I’m afraid the customer will leave me bad feedback if I don’t resend or refund. Called FedEx and they say it was handed to resident. Somebody could have made a mistake when originally ordering–or they could have put an old address instead of the new one gimp muster download kostenlos. Last week, UPS dropped off a package on the porch of Jay Friedman's home in Plano, Texas. I have my new address on the package and UPS continues to deliver my packages to my old address. Then your package is most likely delivered to your old address. In many cases, the original recipient won’t realize what’s wrong until they get package delivery confirmation–and the package still hasn’t come to their doorstep. If you have not changed the address, and yet the tracking status tells your package was delivered, you should contact the courier company. Folks, I purchased on ebay and ebay had my 4 year old address (an apartment), so the package was sent there and the online status reads "Delivered" about 3-4 days back. posted by adamrice at 7:08 AM on November 10, 2004 They will come and pick up the package and will send it back to the shipper. FedEx says they are not obligated to reimburse me because it was delivered to correct address. It was USPS first class mail. For UPS and FedEx: Call them and tell them a package was misdelivered to your house, to someone who no longer lives there. I looked everywhere. There can be many reasons as to why your package was delivered to the wrong address once you have your mail forwarded to you. There are procedures for these instances, while it is not common neither is unheard of. In this case, y ou’ll need to go to a UPS store and create a new label with the correct address. I am trying to find a way to get the package back and delivered to my current address. Upon text notification of package delivery, I walked from my kitchen to my front door to check. Assuming you are sent the package: If the package is still in transit call the 1–800 GOFEDEX number and set up a re-route on the package to send it to the new address. I read on r/LPT that this subreddit is really helpful so here we go!. We do it ALL the time without problems. You don't need to be home for this -- just leave it on the porch and let them know it will be there waiting for them. Item was delivered and current resident claims they didn’t get it. I recently had an expensive Ebay item get delivered to the wrong address (I was the receiver of the package not the sender). UPS doesn't care who is SOL. They delivered the package to the address on the box. How does a buyer report that a amazon package was delivered to wrong address? My package was supposed to be delivered to lenaxa Kansas and it made it to the shipping facility but somehow ended up in … It is a $25 item and I did not get signature confirmation. Today I got an email from the buyer saying Amazon used her old address by default and she did not know how to change to the correct address and how can I get my item. I signed for it and printed my name on the courier's electronic signature confirmation device. Same on eBay/PayPal. Package delivered to old address and forwarded after an attempted delivery. 4 comments . If I lived in the LA area, I would just drop a note with my email/phone and ask if they would mind if I picked it up myself, but that is not practical from Texas. Yes. A parcel arrived at my address earlier today by courier. UPS and FedEx are contending with a new wrinkle in package scams that involves fraudulently ordered electronics being returned to criminals rather than to a legitimate retail shipping address.. Watch out for this hot package scam. United States Postal Service. When you track a package before the first delivery attempt, UPS My Choice ® members see options to change delivery for eligible shipments. Heard this is a new type of … Two weeks ago I shipped an item via USPS with stamps.com and it was listed as delivered a couple of days later. Fortunately, in some circumstances, you can correct this seemingly uncorrectable mistake –if you catch the mistake before the package has been delivered. The medium-sized cardboard box that looked like it … If the latter, just call UPS or whatever carrier delivered and they will retrieve it. I went to his home (it's a 2 family with a communal front door) and was told "there's no woman here" "I never received any package!" Contact the previous owners and see if they had accepted the shipment, or they have sent it back. Assuming here that it was actually addressed to your home… not delivered to the wrong address. UPS tracking shows that the package was left/successfully delivered to the address I gave them, where someone else lives now. +UPS delivered the package to the wrong address. Another reason for this happening would be if a friend or family member moved out and while doing so applied for a change of address. That part I understand. Thankfully I don't live too far from where I live now so I drove there yesterday but the package wasn't there afterall. One of the most frustrating things in the shipping process is realizing that you – or a customer – have accidentally shipped a package to the incorrect address, such as an old address. It was sent to her old address. Delivery change options for receivers, before a delivery attempt. Provide the origin, destination, and weight of your shipment to compare service details then sort your results by time or cost to find the most cost-effective shipping service. Calculate Time and Cost. If you want to return something and not pay for the shipping, don't open it. It’s not very difficult to just have the customer cancel and re-submit with the correct address, and customers are understanding 98% of the time (it sounds like the OP’s customer is, too). I recently bought something on ebay a week ago, and I accidentally had it sent to my old address (my fault for not double checking my info before confirming on check out). Anyway I have a prood of delivery form from UPS saying the package was received by a woman at the address. I have been on the phone with UPS and they are stating that I have to work directly with you that they cannot open an investigation per your shops request. Not all packages with USPS tracking number associated with recipient' s address when those tracking info is transmitted to the USPS. 361 views . But the delivery man had made a mistake. I bought $200 worth of clothes online but accidentally had them shipped to my old address in New York City. My neighbors found them on their doorstep and delivered them to the correct address that was plainly visible on the address label. Select the type of interception that you would like to make. The Address Validation Page does not support the identification or verification of occupants at an address. UPS delivered my packages to the wrong house. Click “Request Intercept" to reroute your UPS package. For some reason one of my eBay purchases got shipped to my old address, I have bought tons of stuff since we moved and everything has made it here fine. I have no way of contacting the persons living at the old address, nor do I know if anyone lives there at all. Quickly get estimated shipping quotes for our global package delivery services. Is there any way you can think of to get the package delivered to the new address? You should be able to use that number to get in touch some how with your local office. The most I could do was to start a return saying item was missing or defective, but I would have nothing to return If you can't you may try finding their phone number elsewhere. After the package has been delivered: If UPS has already delivered your package, there’s still a chance you can get it sent to the correct address. They didn’t even tell me. If it is not too inconvenient, the simplest thing to do is deliver it to the address on the package. You need to contact your nearest UPS Customer Center. If you know you want to refuse it before it arrives, put a big note with the tracking number on it saying you would like to refuse that package on your door. Hello so I understand and learned my lesson of this but I recently ordered a package two weeks ago and after a week which stated it was delivered, I just realized yesterday that it was sent to my older address. According to UPS records, the package was delivered "to a woman" at that apartment, but they claim they're unable to do anything else without participation from the merchant (via the issuance of a call tag), and the merchant is unwilling to help. Once, I put the wrong shipping label on a package and the recipient paid out of pocket to ship it to the correct customer in another city. The only way I can prove my case and that I have not received my item is to retrieve the scan images from UPS and the actual address the package was delivered to, but that information cannot be obtained from UPS as I was not the sender and it violates some privacy act (I understand), but now I am stuck and lost my money. UPS may be willing to send someone to retrieve your package. 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