May come back for the ala cart menu. Thank you William and the HTL team for your high standard of service and always going the extra mile.More, Believe this pandemic wouldn't be going away any time soon and Phase 3 is only starting 28th December, that said, only 8 per table seating. - warm welcome at the hotel entrance Summary. We're on Telegram! Hai Tien Lo: Fabulous Service - See 368 traveler reviews, 272 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Only thing: I think they forgot our cake-cutting which we were promised on our first visit to HTL but on a positive note, they gave two slices of cake to our birthday guests. We frequent hai tien lo with our family and love the food and service. Thank you William and the HTL team for your high standard of service and always going the extra mile. (but if you're thinking of hosting your event phase 3, can consider) so William and I planned a surprise for my then-fiancé to celebrate his 30th and we sampled the quality of food at HTL; not the exact wedding dishes, fyip. We will surely return again & make advance reservation.More, Brought my mother here to celebrate her 56th birthday. was once again extremely helpful and provided top-notch service. FOOD: EXCELLENT - all of our guests commented that the food was great, (except for the canopy chicken, which we were disappointed too) Actual Day: Service was acceptable but could have been very prompt and proactive in checking on the customer beverages whether they required a refill on their cups.i have made the effort to get my reservation done online a few days in advance but was surprised to be allocated a table directly after walking in. Read review of Hai Tien Lo (海天楼), Suntec / City Hall by ianyan: Very normal food, waited 2 hours for dish We're on Telegram! For our readers eager to take a tea break and cut down on greasy food, Pan Pacific’s Hai Tien Lo (HTL) might just be the “dumpling to your eyes”. The menu needs some help.More, Our first visit here did not disappoint us: - we received dining discount 30% as Discovery member for ala carte menus only. Would highly recommend the takeaway bentos! Hai Tien Lo, Singapore: See 379 unbiased reviews of Hai Tien Lo, rated 4 of 5 on Tripadvisor and ranked #249 of 13,217 restaurants in Singapore. - we called the night before and managed to get the last table for lunch Food/Drink Value Service Ambience. dishes that we should try, when my mother was struggling with the e-menu. Previously tried their weekday lunch which i must say is very exquisite, but their more expensive weekend is one big disappointing experience. But ALL else were great, food were well portioned, served hot. To be honest, HTL is our last choice because they could only sit 88 guests. We recently placed a order for Hai Tien Lo's bento sets for an important event. The prawn dish - crunchy, fresh. APPLE, KELLY, YANN LING, PAULYNE, CARINA, WEI JIAN, LEE MEI AND MABEL It's a perfect place for two zones of crowd - so you don't have to do it another day / time. Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. An Exquisite Medley of Handcrafted Mid-Autumn Delights at Hai Tien Lo Presenting treasured baked favourites , vibrant new snowskin flavours and a gastronomic reunion set menu Hai Tien Lo’s Four Treasures Snowskin Mooncakes Hai Tien Lo (海天楼) celebrates the coming Mid-Autumn Festival with an exquisite medley of eleven handcrafted baked and snowskin mooncakes to please… We hosted our post-ROM lunch here and was not disappointed. We paid for the parking and left.We have dine in other restaurants in Pan pacific several times but this was the first time we had such unpleasant experience. Food is fresh, taste excellent and the set dinner has variety. Today, I really appreciate the attentive and sincere service provided by the team especially by Yiihang & Michelle, My first time there. The food arrived in thermal bags, and was very well packaged. Service staff was really nice and attentative. We approached him to assist us with this and he...was once again extremely helpful and provided top-notch service. They also gave us the VIP flowers to bring back. Probably we were at the corner hence not much attention was given.The complimentary carpark ticket $2.40 which was given was expired. Every item is quite tasty. Get quick answers from Hai Tien Lo staff and past visitors. Are you sure you want to delete this question? Although Hai Tien Lo is a Chinese restaurant, you may find more European takes on some of the new dishes. Actual Day: It wasn't salty, food was fresh, served hot and AWESOME!!! I like the taste of the food. So happy that you enjoyed our nice Chinese cuisine ''great mushroom soup and roasted duck''. Can a vegetarian person get a good meal at this restaurant? For a healthier alternative, opt for brown rice instead of white for all rice-based dishes at no extra charge. They were very helpful, for instance they recommended and explained to us...dishes that we should try, when my mother was struggling with the e-menu. Reservations. Our wedding anniversary celebration at Hai Tien Lo, Very normal food, waited 2 hours for dish, Our wedding anniversary celebration at hai tien lo. MARCH-IN was interesting to walk through the zones. Nicholas&Dorothy 1212-2020. dish that is outstandingly superior nor memorable. Fried with generous amounts of prawns, squids and beansprouts, but it lacks depth (ie wok-hei). He has also refreshed the menus, showcasing reimagined traditional and contemporary delicacies. Write A Review. There are no window seats at the restaurant. Overall the service and quality are pretty much you would expect from a Pan Pacific Hotel. As a special promotion for the LNY, Pan Pacific has arranged three different menus – A, B, and C, which have about ten dishes, including dessert, suitable for a minimum of four to a maximum of nine people. Love the ambience of the place! The portion that they recommended was just nice for the 5 of us. Special requests are not guaranteed and subject to availability at the restaurant’s discretion. I tried once on a weekday, only dim sum was free flow. Reserve a table at Hai Tien Lo, Singapore on Tripadvisor: See 371 unbiased reviews of Hai Tien Lo, rated 4 of 5 on Tripadvisor and ranked #234 of 12,995 restaurants in Singapore. We really really appreciated his help with our extremely last minute order (it was placed for next day delivery). Write A Review. However , I am not sure the ala cart menu and buffet menu differs so much. Enjoy a treasure trove of gourmet delights from Hai Tien Lo, Keyaki and Pacific Marketplace in the comfort of your own home. FOOD: EXCELLENT - all of our guests commented that the food was great, (except for the canopy chicken, which we were disappointed too) Overall the service and quality are pretty much you would expect from a Pan Pacific Hotel.More, I have visited this restaurant many times and I am always impressed by the food and service. We had a wonderful experience with the BD manager, William, when we held our wedding at HTL the last year. This is a robust steak dish with a red wine sauce, featuring succulent rib-eye fillet cooked in two steps: braising and frying. At the time of our event, they allowed up to 100 guests. Quality was good and the food was really fresh. Wasabi Prawns, sharks fin soup, Deep-fried sea perch wrapped in vermicelli, Imperial Lobster Dumpling, Steamed carrot cake with preserved meat, soup, Berkshire Pork Char Siew Bun, Bird's Nest Egg Tart, Braised bai ling mushrooms with deep-fried homemade beancurd, Buddha jumps over the Wall, Cod fish with chef special sauce., Cuttlefish & Seasonal Vegetables with Homemade XO Chilli Sauce, Deep-fried beancurd skin stuffed with chives and prawn paste, Double-boiled Hashima & Chilled Dried Figs, Foie Gras, Golden Custard Rice Cakes, Hai Tien Lo Handmade Noodles with Seafood, Homemade Tofu, Hot & Spicy Soup with Cuttlefish & Seafood, Mini buddha jump over the wall, Prawn Bean Curd, Prawn Dumplings, Scallops, Steamed Celery Vegetarian Dumpling, Steamed pork dumplings, Sweet & Sour Chicken with Mango, baked sea perch, deep-fried yam paste, peking duck skin, Dinner, View/Scenery, Business Dining, Lunch, Fine Dining, Quiet, Brunch, Children/Family, Private Dining, Large Groups/Gathering, After Work, Romance/First Dates, Corporate Events, Wine Lists, High Tea. Hai Tien Lo, Singapore: See 377 unbiased reviews of Hai Tien Lo, rated 4 of 5 on Tripadvisor and ranked #243 of 13,179 restaurants in Singapore. Food Review: Hai Tien Lo @ Pan Pacific Singapore Posted on October 7, 2014 by theRantingPanda in Food The Place We were really excited to have the opportunity to visit Hai Tien Lo recently, the award winning Cantonese restaurant at Pan Pacific Singapore, which is now located at level 3 of the hotel after its massive revamp. Food was great, particularly the Baked Pork Spare Ribs with Fragrant Minced Garlic and Roasted Pipa Duck served with Barbecued Sauce were well received by the...guests. Featuring traditional Cantonese dining with a contemporary twist, Hai Tien Lo is an award-winning restaurant offering a wide variety of classic dishes using age-old recipes, as well as a ‘new Cantonese’ menu curated by our chefs. Hai Tien Lo, Singapore: See 381 unbiased reviews of Hai Tien Lo, rated 4 of 5 on Tripadvisor and ranked #240 of 13,308 restaurants in Singapore. - excellent service throughout our meal from placing our order to food recommendation and the food serving After having an enjoyable meal at the restaurant, i m disappointed that the restaurant as part of the hotel couldnt ensure that the tickets given to the customers are valid. - ambience/decor were very nice even though we were seated away from the atrium Description: Hai Tien Lo epitomises traditional Cantonese dining with a contemporary twist. Can a gluten free person get a good meal at this restaurant? Nothing to fault whatsoever and possibly the best hotel I have ever stayed in. The food was warm and every item tasted delicious despite the long journey to our location. My husband...and I had a very bad experience with (**) and then we decided to call three venues and try our luck. SPECIAL THANKS TO: WILLIAM AND HIS TEAM: :) My family is pleased and happy. Kelly (the waitress) was extremely helpful too. The majestic red pillar greet me. In fact, we were having dim sum 3 days in a row, and what a wonderful experience here. Great service- Mother’s Birthday Celebration. :) Staff were helpful in reminding guests not to inter-mingle: VERY IMPT not to get into trouble with the law. (but if you're thinking of hosting your event phase 3, can consider) so William and I planned a surprise for my then-fiancé to celebrate his 30th and we sampled the quality of food at HTL; not the exact wedding dishes, fyip. Everyone enjoyed the wine. The menu was innovative compared to the usual chinese dim sum although the variety was not a long list that I can choose from. We also had our tea ceremony in the restaurant. The service is excellent, the food is great and you’ll be well-looked after by the staff. Dedicated staff service, polite and efficient. My family is pleased and happy. But ALL else were great, food were well portioned, served hot. We received very good service from Apple, Kelly and Wei Jian, who went out of the way to make us feel very at home. Featuring traditional Cantonese dining with a contemporary twist, Hai Tien Lo is an award-winning restaurant offering a wide variety of classic dishes using age-old recipes, as well as a ‘new Cantonese’ menu curated by our chefs. This is the version of our website addressed to speakers of English in Canada. We had an issue with our wine consignment - but William briefed his staff and handled the situation well. The manager (William) received our email and contacted us IMMEDIATELY the next working day and we started to communicate over email. Average Price $78/pax Must Tries. To enjoy complimentary delivery, order must include at least one bento from Hai Tien Lo, Keyaki or Pacific Marketplace with a minimum spend of SGD50. It wasn't salty, food was fresh, served hot and AWESOME!!! We really really appreciated his help with our extremely last minute order (it was placed for next day delivery). Trip732090, General Manager at Hai Tien Lo Chinese Restaurant, responded to this review Responded September 28, 2018 Dear Valued Guest, Thank you for sharing with us your Pan Pacific Beijing experience! Quality was good and the food was really fresh. Accommodative service and excellent food at this restaurant. Nicholas&Dorothy 1212-2020More, Great place to host a lunch or dinner. Specifically, Apple is always providing good service with a smile and attentiveness. Thus, we would like to recommend Hai Tien Lo if you're thinking of hosting your guests for wedding! The food arrived in thermal bags, and was very well packaged. Food is fresh, taste excellent and the set dinner has variety. We had an issue with our wine consignment - but William briefed his staff and handled the situation well. Hai Tien Lo (海天楼) Reviews #03-00 Pan Pacific Hotel Singapore, 7 Raffles Boulevard, 039595 $$$$ Asian • Cantonese • Chinese • Dim Sum Restaurant +65 68846884. Service staff was re... Food quality, taste, freshness and presentation was excellent and appealing. Our dietary needs were accommodated, and William also went out of his way to personally deliver the bento sets as we were worried about delivery delays. Hai Tien Lo (海天楼) Reviews #03-00 Pan Pacific Hotel Singapore , 7 Raffles Boulevard , 039595 $$$$ Asian • Cantonese • Chinese • Dim Sum Restaurant Hai Tien Lo: Friends gathering!!! Food quality, taste, freshness and presentation was excellent and appealing. In the past we have reviewed this Cantonese restaurant on the Lunar New Year, for its hot pot and high tea. - we received dining discount 30% as Discovery member for ala carte menus only. -...dining wares and teapot/cup were very nice The portion that they recommended was just nice for the 5 of us. The menu needs some help. Family dinner on 3 October 2020, we have been very impressed by the fantastic dishes prepared by Hai Tien Lo's culinary team, it deserves at least 1 Michelin star from food presentation to taste. more. and I had a very bad experience with (**) and then we decided to call three venues and try our luck. Hai Tien Lo at Pan Pacific Singapore welcomes new Executive Chef Ben Zeng who has more than 25 years of culinary experience working in several celebrated Cantonese restaurants including Hakkasan Miami in Amercia and most recently Cassia at Capella Singapore. Hai Tien Lo epitomises traditional Cantonese dining with a contemporary twist. However, if you come in the afternoon, you could feel the heat of the day in the restaurant. Select the 'Pickup' option and indicate on the checkout page under Customer Remarks - 'COMPLIMENTARY DELIVERY', followed by your address, postal code and mobile number. Happy dining! Hai Tien Lo is located at Pan Pacific Singapore, Level 3. Overall super great customer experience and a good place to host guests. Hi, does your restaurant have a private dinning room to accommodate 3 pax? Are you sure you want to delete this answer? We went down to HTL, saw the place and paid our deposit - NO further qnx asked. The rest are limited to 3 dishes per table. The manager (William) received our email and contacted us IMMEDIATELY the next working day and we started to communicate over email. Was not told there was a limit to 3 dishes policy when we were there on a weekend. - excellent service throughout our meal from placing our order to food recommendation and the food serving It's a perfect place for two zones of crowd - so you don't have to do it another day / time. At the time of our event, they allowed up to 100 guests. Would highly recommend the takeaway bentos! Everyone enjoyed the wine. Hai Tien Lo Review The ambience of the restaurant was great, with a beautiful scenery of Singapore Skyline. While the food is not sub-par, it’s a shame there isn’t any...dish that is outstandingly superior nor memorable. Overall super great customer experience and a good place to host guests. Food was fantastic too, overall a very enjoyable birthday celebration. APPLE, KELLY, YANN LING, PAULYNE, CARINA, WEI JIAN, LEE MEI AND MABEL Is the weekend tim sum buffet eat all you can? We also had our tea ceremony in the restaurant. To be honest, HTL is our last choice because they could only sit 88 guests. guests. The prawn dish - crunchy, fresh. Opt for the dim sum buffet. - See 371 traveler reviews, 277 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. <3 - dining wares and teapot/cup were very nice Marriott Autograph Collection Hotels in Singapore, Hotels near Singapore Mass Rapid Transit (SMRT), Hotels near Sands Skypark Observation Deck, Late Night German Restaurants in Singapore, Late Night Greek Restaurants in Singapore, Seafood Restaurants for Breakfast in Singapore, Restaurants for Group Dining in Singapore, Restaurants with Outdoor Seating in Singapore, British Restaurants for Lunch in Marina Bay, Downtown Core/Downtown Singapore Restaurants. There's no food tasting - if more than 6 pax, against the law. George Lau • 12 Oct 2018 • 1 Review Our wedding anniversary celebration at Hai Tien Lo Dedicated staff service, polite and efficient. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. There's no food tasting - if more than 6 pax, against the law. Vote for the People's Choice Top 10 Restaurants in each of the five zones and stand to win $120 food vouchers. More Details. It is first braised in melted butter, garlic, spring onions and seasoning, then quick fried in a wok. SPECIAL THANKS TO: WILLIAM AND HIS TEAM: Hai Tien Lo: Hai Tien Lo - See 378 traveler reviews, 285 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Please note that for Phase 3, social distancing measures are still in place, and restaurant dine-in reservations are limited to a maximum of 8 persons per table. 13,853 were here. MARCH-IN was interesting to walk through the zones. The food was warm and every item tasted delicious despite the long journey to our location. Read from some reviews that Hai Tien Lo Hand Pulled Noodle with Seafood ($28) is very good. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hai Tien Lo is a modern-style Chinese restaurant, but has a touch of traditional architecture to its walls. This week, we … The noodle was pretty springy and chewy, but that was it. Great appreciation for the service at restaurant. We will surely return again & make advance reservation. Food was fantastic too, overall a very enjoyable birthday celebration.More, Held a wedding event here, both restaurant staff and our coordinator (William) were very accommodative to our various requests. Hai Tien Lo, Singapore: See 379 unbiased reviews of Hai Tien Lo, rated 4 of 5 on Tripadvisor and ranked #249 of 13,212 restaurants in Singapore. Kelly (the waitress) was extremely helpful too. Notes stating an alternative timing or party size will not be accommodated. Have also been here for dinner on a separate occasion and...enjoyed the meal too.More, I’ve been here a few times for business because of its central location, but the set menus have not changed a bit in the past two years, as far as I can remember. - we only ordered dim sum as we had a heavy breakfast from staycation at another hotel, but the food quality was very good, compared to other restaurants that we had visited. Hai Tien Lo (海天楼) Reviews #03-00 Pan Pacific Hotel Singapore, 7 Raffles Boulevard, 039595 $$$$ Asian • Cantonese • Chinese • Dim Sum Restaurant. Reservations. In fact, we were having dim sum 3 days in a row, and what a wonderful experience here. Our dietary needs were accommodated, and William also went out of his way to personally deliver the bento sets as we were worried about delivery delays. Do give them a call to check first. PARKROYAL COLLECTION Marina Bay, Singapore, Golden Peony @ Conrad Centennial Singapore, Suntec Singapore Convention & Exhibition Centre. <3 - Enjoy, Continue your visit to www.tripadvisor.com.sg, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, 7 Raffles Boulevard Pan Pacific Hotel Pan Pacific Singapore, Singapore 039595 Singapore. Get food news and reviews, along with exclusive deals and more delivered right to you. Family dinner on 3 October 2020, we have been very impressed by the fantastic dishes prepared by Hai Tien Lo's culinary team, it deserves at least 1 Michelin star from food presentation to taste. #03-00 Pan Pacific Hotel Singapore, 7 Raffles Boulevard, 039595. Hai Tien Lo: Fantastic food and service - See 376 traveller reviews, 281 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Only the single serve dish was mentioned. We went down to HTL, saw the place and paid our deposit - NO further qnx asked. We will improve our service and make it quickly. They also gave us the VIP flowers to bring back. Our wedding anniversary celebration at Hai Tien Lo Dedicated staff service, polite and efficient. Hai Tien Lo: Worth It - See 372 traveller reviews, 277 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Only thing: I think they forgot our cake-cutting which we were promised on our first visit to HTL but on a positive note, they gave two slices of cake to our birthday guests. 60. - we only ordered dim sum as we had a heavy breakfast from staycation at another hotel, but the food quality was very good, compared to other restaurants that we had visited. Food is fresh, taste excellent and the set dinner has variety. Get food news and reviews, along … The menu was innovative compared to the usual chinese dim sum although the variety was not a long list that I can choose from. Reviews on TrustYou March 2020. I like the taste of the food. 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Candid photos, and attractions by balancing reviews from our members with close... We also had our tea ceremony in the afternoon, you may find more European takes some! Pacific Marketplace in the afternoon, you may find more European takes some! For an important event days in a wok hai tien lo review event, they allowed to., food was fresh, taste excellent and appealing warm and every item tasted despite!, 277 candid photos, and was not a long list that I can choose.... The menu was innovative compared to the usual Chinese dim sum was free flow ) staff helpful!